We don't pitch a bundle. The Diagnostic finds what's actually broken — everything after it is scoped to match.
An evidence-based read on how work actually enters, moves through, and gets lost inside your firm — not a generic audit checklist. Founding price: $497, first 10 qualified firms.
Day-one 10-minute health check plus a structured deep-dive on how the firm actually runs today
A quantified baseline with evidence notes — not a gut-feel rating
Where intake actually goes, and where information moves and gets lost
Quantified, prioritized — the wasted hours spread across small, easy-to-miss tasks
What to remove, standardize, automate, or AI-assist — ranked by value and effort
Sequenced, with an owner and a success metric on every item
Once the Diagnostic finds the highest-value, lowest-effort fixes, we implement them directly — scoped only after the evidence points to them, not sold as a package on day one.
Fix the "whoever answers the phone handles it" pattern that costs firms real leads
A second-set-of-eyes system for deadlines — the single largest driver of malpractice claims
A defined follow-up process instead of partners making collection calls themselves
Monthly reconciliation discipline — most violations are disorganization, not fraud
Scheduled status touchpoints instead of clients chasing the firm for updates
A repeatable process for bringing on new staff, so a departure doesn't cost 8 weeks of vacancy
For firms ready to redesign the full operating model — then keep momentum with ongoing executive guidance. Both are earned by a proven Diagnostic and Sprint, never sold cold.
Beyond quick fixes — restructuring how the whole firm runs, end to end
Bi-weekly review calls that keep momentum after implementation, not a one-time report
What breaks next as the firm scales, planned for before it becomes a crisis
Playbooks your team keeps and runs — not a dependency on us
Separating genuine capacity needs from work that should be removed or standardized first
Only where it creates measurable value — never recommended before the workflow is understood
Week 1
Weeks 2-6
Months 2-4, if warranted
Ongoing, bi-weekly
Every Diagnostic answers five questions, in order, with evidence:
How does work enter the business? We map intake before anything else.
How is work actually completed? The real workflow, not the handbook version.
How does information move and get lost? Communication and knowledge mapping.
What should be removed, standardized, automated, or AI-assisted? Never assumed up front.
Boutique law firms, 3-20 attorneys, 8-40 total employees, owner-led with a managing partner who can decide.
Intake volume and matter handoffs are usually the first thing to strain as the firm grows
Document-heavy workflows where knowledge often lives in one person's head
Case-status communication load that scales faster than staff does
Attorneys personally screening intake calls that don't convert — a widely reported pattern
Growth events — new offices, mergers, partner promotions — that outpace existing process
Firms adding headcount without a matching operational backbone
Book the founding-client Diagnostic and get a straight answer with a 90-day plan.
Book the Diagnostic